Cross River P2P Visa Direct - Possible degradation of service

Incident Report for Arix

Resolved

This incident has been resolved.
Posted Jun 30, 2025 - 22:27 EDT

Investigating

Our NOC team has identified a possible degradation of performance in in the P2P Visa Direct rail.
This is currently under investigation. Customers may experience some performance and availability issues.

Additional updates will be provided soon. For any questions you may have, please contact Arix support (arix.support@crossriver.com).
Posted Jun 30, 2025 - 22:18 EDT
This incident affected: Arix Production (Arix API, Arix UI, Arix BackOffice, Hooks UI, Hooks API).